Returns & Exchanges

At Ferguson's Treatos, we want you and your pup to be completely satisfied with your style. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Ensure items are unworn, unwashed, and in their original packaging with all tags attached before sealing them in a secure shipping bag.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

4

Ship and Track

Drop your package off at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing